One major component of information overload is inbox overload - too much email. It is easy to send email - almost too easy. People send emails about topics which otherwise wouldn't be worth the time, leading to a glut of email. Of course, spam and almost-spam (forwarded jokes or cartoons and such) are growing issues as well.
1.
Controlling Listserv Overload
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Keeping listserv traffic orderly and useful for everyone, especially when the number of messages per day is great.
2.
E-mail Overload in Congress: Managing a Communications Crisis
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Growing numbers of citizens are frustrated by what they perceive to be Congress' lack of responsiveness to e-mail. At the same time, Congress is frustrated by what it perceives to be e-citizens' lack of understanding of how Congress works and the constraints under which it must operate. Report summarizes problems and possible solutions related to this issue. PDF format also available.
3.
Intel's Got (Too Much) Mail
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Intel averages 3 million email messages per day. Here's a short course on how the Silicon Valley giant gets the most out of those messages.
