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Telephone Triage

   ( 5 )
Telephone Triage nursing involves performing verbal interviews, and making assessments and plans regarding the health of the caller. This category offers resources for nurses in telephone triage.
1. Dialed In: Nurses Prepare for the Future of Telephone Triage - Describes the use of protocols in telephone triage, and discusses quality control and licensure.
2. Hanson's Telephone Triage Nursing - Certification information and resources.
3. Nursing Spectrum: Reach Out and Nurse Someone - Article describing the skills necessary for telephone triage nursing, from a nurse active in the specialty.
4. Telehealth: Issues For Nursing - Position statement from the American Nurses Association on the use of telecommunications in the delivery of health care services.
5. Telephone Triage - Offers online continuing education course covering the basics of telephone triage nursing. Includes sample protocols.



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