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Active Directory Management and Delegation
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Complete user account life-cycle management. Featuring advanced user creation, modification and removal of user accounts including resources, advanced mass user creation, granular delegation of administrative tasks.
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Giva Inc.
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Provides business help desk solutions including web-based solutions for IT, customer support, knowledge-manager, service desk, asset manager, and a sales desk.
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Global Support Software
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Customizable web technology based help and customer support desk solutions to maximize project management and effectively track, resolve, and report issues.
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Help Desk Institute
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Association offering training, certification, benchmarking reports, research, discounted products, networking and publications.
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Help Desk Management Toolkit
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A selection of resources and documents designed to help ensure that the help desk is well-managed and implemented.
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Help Desk Outsourcing
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Provider of help desk outsourcing services for internal employees and/or external customers. Outsourced help desk for "shrink-wrapped" software and systems, web-based applications, and non-standard software applications.
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ISPN Helpdesk Services
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Offers outsourced help desk support services for a variety of operations.
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Master Counsel Technologies
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Offering infra help desk software solutions including IT change management, ITIL, and service management.
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RightAnswers
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Offers a range of technical support knowledge bases for help desk professionals.
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Support Solutions Technologies
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Provides consultancy, management solutions and tools for help desks, call centres and service operations.
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Touchpaper Software
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Supplier of CRM and ITSM solutions, industry news and general best practice advice.
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bTrack
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Customizable, web-based sales and support application that allows for the end to end management and customers. Includes workflow capabilities for implementing business processes for leads, sales opportunities and support issues.
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13. |
Commit
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Complete software solution for managing a small IT Outsourcing business including customers database, sales and marketing, service, dispatching and customer billing.
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Hesup.com - Online Help and Support
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Answers peoples' questions about computer problems, publishes news and reviews.
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