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Help desk software which specifically provides real-time communication or chat.
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1. |
Click & Care
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Features include push pages, multi-language support, feature bookmarks, and internal operator chat.
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2. |
Click Chat Sold
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Hosted software features Win32 admin client, PUSH technology, canned messages, "typing" notification, spell checker, real-time site monitoring, proactive chat request, visitor information, and system reporting.
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ClickSeva
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Hosted software features Win32 administrator client, PUSH technology, SSL support, visitor tracking, and chat transcripts.
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4. |
Live Help Messenger
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Live customer support with canned responses, PUSH technology, Win32 administrator application, site monitoring/statistics, and compatible with PHP/MySQL.
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Live2Support
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Hosted software includes visitor monitoring, multiple chats, hits analysis, visitor chat window language customization, Win32 administrator client, pro-active chats, and SSL compatibility.
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6. |
LivePerson
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Features Win32 client application, push page technology, user/operator surveys, pro-active chat invitation, and SSL.
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May We Help
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Live customer contact solutions for website owners. Technology includes one-to-one text chat, browser push, streaming video, and VoIP.
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Noa-soft.com
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Hosted software features Win 32 client, PUSH technology, audio alerts, operator chat transfer, chat transcriptions, and system reports.
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OmniStarLive
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Features include PUSH technology, pro-active chat, canned responses, visitor statistics, Win32 system tray client, help desk software integration, chat transcripts, and compatible with PHP/MySQL.
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10. |
PHP Live!
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PHP/MySQL chat software that allows businesses to chat with customers in real-time.
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WhosOn
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Features include Win32 live chat client, visitor monitoring, and real-time error reporting.
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Xencoders LLC
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Offers co-browsing, pro-active client chat, chat translation, browser-based interface, video conferencing, and lead identification.
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13. |
Boldchat
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Features push pages, pro-active chat, site monitoring, and browser-based operator interface.
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14. |
Crafty Syntax
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Open source live support software featuring push page technology, canned responses, visitor monitoring, multi-user, multi-operator, and multi-department cababilities.
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15. |
InstantService
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Features include Win32 admin application, PUSH pages, spell checking, email management, SSL encryption, and customizable interface.
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LiveChatNow
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Features include push page technology, pro-active chat, Win32 administrator client, spell checking, and canned responses.
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17. |
miOOt Technologies
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Features include Win32 admin application, pro-active chat, chat transcripts, online surveys, PUSH technology, and internal operator chat.
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18. |
ProvideSupport.com
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Hosted live support featuring pro-active visitor chat, SSL, operator-to-operator chats, and customizable visitor popup messenger.
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19. |
SalesRep
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Hosted software features PUSH technology, SSL chats, canned responses, visitor tracking, chat session ratings, and system reports.
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20. |
Subjex Corporation
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Features include virtual representative, system training software, and system reporting.
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