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Information Technology

  ( 15 )
The Help Desk and associated sites submitted to this category should specifically relate to Information Technology (IT) operations.

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1. Arikus Inc. - Information management systems specifically designed to increase work-flow and promote high ROI.
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2. Asset Navigator for IT - Provides network PC auditing, IT asset management and change tracking, help desk software that is adaptable solution to operations IT department needs.
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3. Axios Systems - Developers of Assyst Enterprise, an integrated Help Desk and IT Service Management Solution which adopts a lifecycle approach.
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4. Cognitor Inc. - InteligineAnswer is an advanced problem resolution and knowledge management application for customer service, field service and repair, internal and external help desks, technical support groups, and technical assistance centers.
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5. Consultant's Help Desk - Remotely hosted help desk designed specifically for the IT consultant. Includes knowledge base, request tracking, email and reporting.
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6. ExDesk - Provides a remotely hosted and web based help desk and customer support solution for small and medium sized companies that is fully customizable.
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7. Generation21 - Corporate knowledge management and e-learning software, training systems and solutions.
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8. InnDevelop Technologies - Offer InfoExpress, an IT-management system inclusive of Helpdesk functionality, but also embracing tasks like warranties, service contracts and software license control.
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9. Manage-IT! - Affords the user the ability to track and diagnose trouble tickets, generate reports, interface with email software, and ODBC-compliant databases.
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10. Micro Outsource - An application service provider offering internal IS help desk software and asset management for mid-size companies to organize, schedule and track requests and resources.
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11. ProFault - A multiuser, web based, fault logging system, which allows the user to track faults with both hardware and software.
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12. Severity One - An internal help desk providing a communication resource between the IT development team, internal clients and external IT support resources.
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13. TriActive - Provides an approach with which trouble ticket functions are integrated with the users most recent system inventory information.
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14. Web Help Desk - Provides a graphical tabbed interface to track, route, escalate and prioritize requests to the IT department.
15. Coral Sea Software - SysMan is a full-featured IT helpdesk & facilities management system for organizations that need a proven cost-effective helpdesk software package that works "out of the box."

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