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Acacia Help Desk
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Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting.
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Control-F1
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Provides enterprise solutions for live and automated support.
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Double IS
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Software enabling facility managers to track work orders, room booking, and building maintenance.
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Easy Access Help Desk
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Offers help desk software applications for businesses, software support, and call center solutions.
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HelpTrac
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Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency.
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Insirux
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Windows 2000/XP software client includes contact management, issue tracking, knowledge base, asset management, and email integration.
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Internet Software Sciences
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A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available.
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Kemma Software
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The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web.
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LBE Help Desk Software
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Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting.
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NetHelpDesk
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Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring.
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NetKeeper
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A leading provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet.
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PRD Software
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Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT
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Softopia
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Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface.
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Supportsoft
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Real-time service management and support automation software.
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The Management and Help Desk Community
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A portal of news, information and interactivity for both help desk software and management issues
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Vertical Solutions Inc.
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Develops and implements customer service, help desk and sales force automation software.
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17. |
Wickett Software
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Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration.
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World Web Dynamics
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Live Demo of help desk software, including specific offerings for school districts.
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19. |
Auratech Software
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Australian based company that provides the Client Integrated Support System.
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20. |
Coral Sea Software
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Windows-based help desk featuring help desk, inventory management, trouble ticketing, browser-access module, and system reporting.
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21. |
SDS HelpDesk Solutions
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Develops customized software applications for the help desk and call center industries.
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22. |
Surado
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Features Win32 administrator application, Web-accessible interface, client information management, and lead management.
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