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1. |
Alston Tascom, Inc.
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A comprehensive call center database information and network telephony system.
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2. |
CCS, Inc.
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Software which integrates existing telephone systems with host data to provide features such as screen pops, intelligent routing and auto-dialing.
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3. |
Chrysalis Software
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Chysalis focuses on providing custom and packaged solutions which augment the Nortel Call Center product line.
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4. |
Citel Technologies
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Makers of the CITELlink IP and SIP Handset Gateways that bridge legacy Digital and Analog telephone users to IP PBXs, IP Hosted/IP Centrex, and SIP services across multiple vendor platforms such as 3Com, BroadSoft, Mitel Networks, and Sylantro Systems.
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5. |
Computer Talk Technology
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A call center solutions company specializing in server based automatic call distributors (ACD) and interactive voice response (IVR).
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6. |
Computer Telephony Solutions, Inc.
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Offering interactive voice response, intelligent call routing and ACD software.
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7. |
ComTek International
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Design, development, implementation and support of distributed CTI and IVR software solutions.
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8. |
Cytech Marketing Group, Inc.
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PC based automatic and predictive dialers for lead generation and telemarketing.
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9. |
Dialogic Corporation
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Dialogic designs and manufactures Computer Telephony components for voice FAX, Speech Recognition, IP Telephony, Telephone companies, wireless and Call Center applications
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10. |
Dialpro Northwest, Inc.
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Providing call center and other CTI products for North American businesses.
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11. |
Emerging Voice Technology, Inc.
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Software development company specializing in voice applications development, call center automation and line quality testing.
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12. |
EPOS Corporation
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Interactive Voice Response and Web self service solutions for education, Human Resources, utilities and government.
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13. |
Genesys Corporation Homepage
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Enterprise Interaction Management software. Features open, scalable framework and integrated applications that enable call and contact center solutions for voice, Internet, and email.
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14. |
Interactive Intelligence, Inc.
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Computer telephony solutions for enterprises and call centers providing PBX, ACD, IVR and unified messaging functionality.
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15. |
Interactive Telesis Inc.
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Provide IVR services, automated consumer surveys for credit/prepaid calling cards, digital recording and playback services, store/dealer locators, automated shareholder communication.
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16. |
IntraNext Systems
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Offering the NextSys range of CTI client and server products.
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17. |
IP5 Corporation
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Computer telephony systems. Call center. VoIP VoATM. UnPBX, NT-PBX. CT software.
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18. |
ISDN Technologies
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Call center predictive dialers.
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19. |
Java (TM) Telephony API
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Sun's JTAPI specifications website. Software provides various call center services.
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20. |
Komtel, Inc.
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Interactive voice response, web-based reporting applications and services for merchandisers and mystery shoppers.
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21. |
Line4, Inc.
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Computer Telephony Integration software solutions for call centers.
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22. |
MASTAR
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Answering service software that integrates with DID, digital telephone switches and ISDN, and offers message management, paging and billing.
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23. |
Maxxar Corporation
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Full service provider of computer telephony integration and electronic data access solutions.
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24. |
Micro Delta Corporation
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Computer based autodialers for lead generation, emergency notification and school to home telecommunications.
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25. |
NetCall Telecom
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Intelligent telephony services for more efficient customer response, qualification and conversion.
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26. |
Noble Systems Corporation
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Offering predictive dialers and intelligent inbound call routing products to support blended call centers.
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27. |
Periphonics
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Develops, markets and supports products and professional services for Computer Telephony Integration and Telecom Enhanced Network Services.
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28. |
Quality Call Solutions
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QCS, a provider of call/contact center solutions since 1991, offers CTI and IVR products, computer telephony and services.
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29. |
SynreVoice Technologies Inc.
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Specializes in providing state-of-the-art computer telephone integration (CTI) and automated voice processing systems.
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30. |
TALX Home Page
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Providing services and software including interactive voice response (IVR) and CTI.
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31. |
Telenet Solutions
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Computer Telephony Integration consulting and systems installation specialists.
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32. |
U.S. InfoTel
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Provides predictive dialing solutions for the call center industry.
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33. |
Welltech Computer Co., Ltd
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Offering CTI products. Located in Taiwan.
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34. |
Windows to Technology
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Solutions for business, telecommunication equipment.
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35. |
ChaseData Corporation
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Sells predictive dialing systems and call center software for small and medium companies.
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36. |
MarkeTel Systems
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Providing predictive dialers to improve the productivity of outbound call centers.
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37. |
XTEND Communications
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Supply computer telephony integration (CTI) solutions for specialized vertical markets including healthcare, hospitality and public safety. Provides a listing of current distributors and development partners
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