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1. |
Pegasus
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Customer Relationship Management software for midsize and small organizations. Includes newsletter and clients.
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2. |
Aceflex
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All-in-one multi-channel e-commerce software product for small/medium size companies worldwide.
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3. |
Actricity
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Offers web-based software to manage customer relationship and networking the CRM processes in sales, marketing and service.
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4. |
Advanced Feedback
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Online feedback management solutions designed to help corporations and individuals to simplify information collection and analysis.
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5. |
Aestiva
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Web-based solutions including help tickets, knowledge base, contact management, and email management.
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6. |
Aexis
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Distributor and integrator in the Benelux and France of Advanced Business Intelligence solutions, which comprise corporate performance management, olap, crm, data warehousing and web applications.
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7. |
AppIntellect - Spotlight CRM
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Offers enterprise-class CRM solutions. Features, demo. Pricing. Contacts.
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8. |
Blue Tahiti Software Ltd
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Provider of analytical CRM systems. Innovative companies use our software to slash sales and marketing costs. News and events. Contacts.
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9. |
Castle CRM
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Providers of CRM data integration solutions. Resource library, list of clients. Contacts.
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10. |
Charter Continuum
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Customer relationship management with software for handling customer feedback ensuring customer retention.
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11. |
Chordiant Software
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Business process automation and customer service applications. Includes products, services, and clients.
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12. |
ClearFrame Solutions Corp.
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Provides customer service software to government and utilities throughout North America. Company profile, contacts.
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13. |
Cloudgate, Ltd.
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Two-way customer communication platform allows companies to create services and marketing campaigns that coordinate multiple channels.
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14. |
CRM Software Solutions
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Provides information about customer relationship management for businesses.
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15. |
CRM Technologies Ltd.
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Offering consultancy, design, programming, integration and training services, including relationship management solutions. News and contact details.
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16. |
CRM4Insurance
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Adding CRM and business workflow automation for customer service oriented enterprises to improve the corporate performace.
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17. |
CRMXchange
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Offers webcasts, online chat sessions, white papers, event calendars, and product directory for Customer Relationship Management (CRM), call center, and telemarketing professionals.
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18. |
CScontact
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Offers an online service that allows to create and maintain a constant contact with clients, staff and associates (no website required).
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19. |
CustomerFAQs Solutions Ltd.
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Provides an online customer service support solution and web-based helpdesk, including knowledge base, call tracking, Dynamic FAQ, email management, live chat, and surveys. Demo. News. Contacts.
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20. |
eAssist
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Customer care software and services that enable companies to provide service by responding to incoming customer requests over any communication channel.
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21. |
eCare Support Interaction Software
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Browser based customer interaction software that facilitates real time interaction between an organization's help desk and their customers. Demos, white papers, and full product description are also available.
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22. |
Exametric, Inc.
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Provides workforce management and optimization software solutions including forecasting, scheduling, time and attendance, performance monitoring and strategic planning.
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23. |
Fidelia, Inc.
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Develops network, systems, and application performance monitoring software, including NetVigil, which provides real-time and historical performance reporting for enterprises and service providers.
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24. |
FrontRange Solutions
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Customer-centric software for the mid-market, including the HEAT help-desk and the GoldMine CRM platform.
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25. |
Groopz E-Commerce
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Real-time customer service application that allows you to chat with web site visitors.
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26. |
HelpBasePro
NEW!
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Provides helpdesk solution with queues, custom fields, inbound and outbound email processing.
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27. |
InterFAQs
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Featured automated FAQ system and knowledge base software. List of features, demo.
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28. |
Kanisa Inc.
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Knowledge-empowered customer service applications that automate the problem/resolution process and make it easy for customers to find information on a firm's site.
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29. |
Knowledge Base
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Multi-user system enhances self-service customer support, help desk operations, and document management applications.
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30. |
LiveWire Logic
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Developers of RealDialog automated customer service solution for sales and support queries.
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31. |
Novo Solutions
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Offers solutions for online customer service and document management.
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32. |
Practical Solutions Inc.
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Offers a comprehensive software package for service industry companies.
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33. |
Precision
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Developer of help desk solutions.
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34. |
Q-go
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Customer communications software based on natural language technology.
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35. |
Querybot Systems
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Automated knowledge base and interactive FAQ systems intended for small businesses.
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36. |
QueueVision Inc.
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Specializes in the development of customer relationship management (CRM) and business process management (BPM) solutions for the healthcare industry. Company profile, products and contacts.
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37. |
RaiderCSS
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Provides real time web based Java customer support software and live help solutions.
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38. |
Rapid Stability Incorporated
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Provides custom software applications and solutions for customer service, help desk, CRM, security analysis with implementation and network marketing. Company profile, products and services. Contacts.
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39. |
Respond UK Plc
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Features complaints, feedback and customer service software solutions. List of services, case studies. Contacts.
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40. |
ResponseTek Networks Corp.
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Provides customer experience management solutions. Areas of expertise. Services offered. Contacts.
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41. |
Satmetrix Systems
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Software and services company focused on customer experience management.
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42. |
ScandiaCom
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Web based customer service database solutions for the high-end equipment manufacturers. Automated escalation process and failure analysis reporting capabilities.
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43. |
ScreenTalker
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Browser based customer service software with real time interaction between an organization's help desk and their customers. A free lite version also available.
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44. |
Simon Dutton Associates Ltd
NEW!
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Products and services information. Features Paritor Software for the education sector: EnsembleXP.Net and SOLO.
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45. |
Skywire Software
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Customer service applications consisting of knowledge management, web self-service, and desktop discovery tools that automate the problem resolution process.
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46. |
SupportSentry
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Provides hosted, cost effective web-based customer service software. Some features include knowledge bases, email handling, and multiple site capabilities.
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47. |
The Service Manager - TSM
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Provides a job logging, dispatch and invoicing solution. Includes time sheets, stock control, maintenance contracts. Company profile, contacts.
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48. |
TouchPoint One
NEW!
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Offers customer experience measurement solutions can help your company distinguish itself from the competition.
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49. |
Transversal Corporation Ltd
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Offers call centre knowledge management solutions. List of products. Contacts.
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50. |
Tree Management Systems, Inc.
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Customer management software for tree, lawn, and landscape companies.
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51. |
Ulysses CRM
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Developer of service-centric customer relationship management and facilities management software packages for small and medium companies.
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52. |
Velaro
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Offers customer relationship management and profiling software featuring live customer service chat for electronic commerce.
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53. |
ViewsCast
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Offers software solutions that provides real-time results to your customer or employee satisfaction, opinion, and preference surveys through a standard web browser. Online demo, contacts.
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54. |
Whence
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Offers CRM solution for contact centres, call centres and face to face environments. It includes call, email, document and workflow management. Trial. Contacts.
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55. |
Witness Systems
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Supplies customer relationship management solutions. Focusing on customer service processes, and workforce performance. Training and consulting services. News, partners.
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