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1. |
CRM & SFA Best Practices
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Features articles about using and setting up customer relationship management and sales force automation solutions.
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2. |
CRM Blog
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News and commentary on CRM topics, including software and implementation.
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3. |
CRM Daily
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CRM news and information.
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4. |
CRM Event
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Resource featuring weekly updated news and event schedules.
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5. |
CRM Today
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Resource center featuring news, event and conference schedules, employment opportunities, case studies and articles.
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6. |
CRMDirectory.com
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News, products, and tutorials for those interested in customer relationship management.
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7. |
CSM
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Journal, advice and information for customer service professionals.
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8. |
Customer Management Community (CMC)
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News, information, advice and best practice case studies.
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9. |
Customer Service Group
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Resource for customer service, call center and helpdesk professionals.
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10. |
Customer Service Point
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Articles on customer support and related subjects as CRM, best practices, tools, books, quotes and skills.
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11. |
destinationCRM.com
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Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries.
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12. |
eCRMGuide
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Customer relationship management and e-business news.
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13. |
eCustomerServiceWorld.com
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Articles, case studies and white papers as well as news, information, advice and jobs.
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14. |
European Centre for Customer Strategies (ECCS)
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Advice and information on customer relationship management including forums, articles, white papers, industry news, and analysis tools.
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15. |
Orange County Business Journal
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The source for local business news and information.
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16. |
Outsourcing CRM
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Case studies and best practices focused on customer relationship management.
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17. |
The WOW! Awards
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Recognise those companies that go further and deliver awesome service.
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