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1. |
Adams Research Group
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Helps organizations improve performance and customer service.
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2. |
A. Barnes Consulting
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Specializes in chambers of commerce and mall manangement. Seminars, workshops and web conferencing available.
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3. |
AchieveGlobal
NEW!
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Helps improving the performance of their people through training in leadership development, sales effectiveness and customer service.
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4. |
Adroit Consulting
NEW!
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Focused on strategy and operational change in mid-market companies, specializing in improving sales, channels, customer service and product marketing execution, yeilding measurably improved profit and ROI.
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5. |
Aegis Communications Group, Inc.
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Offers assistance with customer service, acquisition and retention programs, as well as customized marketing research targeted by customer base.
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6. |
AeroComp Consulting Inc.
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Conducts customer service and relationship marketing consulting. Profile, rates and contact details.
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7. |
Ageless Media
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Management and technology consulting company that specializes in customer relations and customer service systems.
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8. |
Business Insights Group
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Provides customer and employee satisfaction consulting. Also training, mystery shopping solutions, surveys and culture audits.
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9. |
Caleris
NEW!
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Offers support and reporting services for ISP.
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10. |
Cape Consulting Ltd
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Delivers measurable and sustainable improvements in customer service, customer satisfaction and customer loyalty.
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11. |
CRM (UK) Ltd
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Consultancy practice specialising in customer relationship management. Details about the company, services, clients, publications, events and contact information.
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12. |
Customer Transformations Ltd.
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Consultants in sales and customer services.
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13. |
CustomersFirst.
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Assists companies in obtaining, analyzing, and responding to their customers' feedback. News, products and services, contacts.
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14. |
EBI Consulting
NEW!
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Providing assessment and consulting services. learning room, press services.
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15. |
eLoyalty
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Management consulting, systems integration, and managed services company focused on optimizing customer interactions.
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16. |
Eworkmarkets
NEW!
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Specialized experts are found for technical field consulting, troubleshooting, research.
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17. |
GCCRM
NEW!
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Offers customer relationship management evaluation services. Case studies, training programs and links to resources.
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18. |
Hamilton Contact Center Services
NEW!
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24/7 contact center providing inbound, outbound, and e-contact services. Specializing in sales, tech support, and customer service.
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19. |
Harding & Yorke Group Plc
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Provides loyalty, empathy and customer relationship solutions. Company mission, list of clients and contact information.
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20. |
Keep Customers
NEW!
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Informative site dedicated to keeping current customers.
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21. |
NRS Corporation
NEW!
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Contains information on customer satisfaction research, employee, trade and supplier feedback, and sales generation services.
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22. |
Parago, Inc.
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Design, development and management of customer service focused marketing programs.
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23. |
Reviewit4u.com
NEW!
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Provides service evaluations, online reviews, personal concierge services, and research.
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24. |
Roger Rowett and Associates
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Focus on service evaluation and customer consultation. Specializes in care, education, and training.
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25. |
ShopTalk
NEW!
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Providing business solutions and strategies for organizations and clients about changing trends in the retail world.
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26. |
Snow & Associates
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Dedicated to information and training regarding customer service and leadership issues.
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27. |
Support Channel Ltd.
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Specialists in the topic and in customer management. List of services and contact information.
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28. |
Synetro Group, LLC
NEW!
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Offering consulting services aimed at customer experience for usability, and sales strategy. Company profile and contacts.
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29. |
TARP
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Specialises in the measurement of customer satisfaction and loyalty.
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30. |
The Customer Champion Institute
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Provides consulting, training, and publication services to improve customer relationships and loyalty.
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31. |
The Focus Group
NEW!
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Improving customer service and customer retention through surveys, focus groups, mystery shopping, website evaluations, competitive insight, guerrilla marketing, and sales and service coaching.
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32. |
The Service Quality Department
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Customer service consulting and training organization.
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33. |
Trendsource, Inc.
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Offers customer service evaluations, compliance audits, awards programs, competition shops, and other key market intelligence reports.
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34. |
Your Customer Ltd.
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Specializing in customer service assessments and improvements. Details of services and processing. Contacts.
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35. |
Zero Variance
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Provider of quality, compliance, and performance assurance services to the contact center industry.
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