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Advantage Interactive Corp.
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Offers a range of web and intelligent IVR-based tools to support contact center managers in recruiting, staff retention, real-time customer service quality measurement and site selection.
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2. |
Associated Software Corporation
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This site provides useful information, tools and links for customer purchase and upsell.
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Cendant Incentives
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Provides an array of programs that enable companies to increase customer retention, increase revenue or usage, grow product or brand awareness and acquire new customers.
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CRM Assist
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Helping CRM customers and professionals understand customer relationship management, front office, sales force automation, and emarketing through mail lists, online forums, and an integrated directory.
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5. |
Customer Inc
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Consulting, quality assessment, sales management, customer service management, training development, organizational design and development, mystery calls, customer surveys and phone accessibility studies.
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6. |
Deep-Insight
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Web-based, customer and employee satisfaction and relationship management assessment services and software.
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7. |
eLoyalty
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Offering a range of customer service solutions including call center integration, ERM and eCRM, CTI and help desk , field service and logistics solutions, and customer relationship management.
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8. |
Fulfillment Plus
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Our customer service advocates rely on their training and skills, along with our superior technical systems, to provide personalized service to your customers.
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9. |
Harte-Hanks, Inc.
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World wide customer relations management firm using technology for value-added information based solutions. (NYSE: HHS)
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10. |
Info Warehouse
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Provides customer service training materials and business information links. A full complement of business links and personal improvement information.
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11. |
Joe Turner
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Consulting, homeowners manuals, materials, training, national conference, information and search for new home Customer Service, since 1982
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12. |
Kovair Inc.
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Consulting services covering CRM and strategic relationship management.
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13. |
Mamut
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Provider of CRM and Internet solutions to small businesses worldwide.
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14. |
MindTree Consulting
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Business to consumer services.
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15. |
NowDocs
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How to use the printing, binding, copying and tracking service, including same day, next day and courier deliveries for all your time sensitive documents.
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16. |
SociAlchemy
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Provides consulting services focused on customer communications through the Internet, and the development of online communities and knowledge networks.
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17. |
Softlab
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IT consulting and system integration services. Supports large corporations in the banking, insurance, manufacturing and telecommunications industries.
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18. |
SRD Group
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CRM consultants helping build clear customer centric strategies, guiding companies through corporate and cultural changes, people and process management issues, and measuring return on investment.
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19. |
Strengthbank
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Offers professional keynote and customer service seminars.
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20. |
Tariva, Inc.
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Web based customer relationship management software available in both hosted and installed versions.
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21. |
TeleTech
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Customer management, business-process and database-marketing solutions. Includes news and resource library.
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22. |
The Better Client Service
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A collaborative effort between businesses to better inform themselves of specific Client behaviors both positive and negative.
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23. |
The Cross Country Group
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Administers direct marketing, information and customer service programs on behalf of corporate clients throughout North America.
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24. |
The Interchange Group UK
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Specialises in the delivery of computer based solutions that improve customer relationship management and supply chain management.
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25. |
Tier1 Innovation
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Leading provider of eBusiness and customer relationship management (CRM) consulting and implementation services.
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26. |
Zamba Corporation
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Designs, implements and integrates enterprise-level applications to facilitate sales automation, call center management, marketing automation, and automated field service and sales. (Nasdaq: ZMBA).
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27. |
InteractCM
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Provider of customer management services including consulting, outsourcing, and seminars.
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28. |
One Source Repair Services
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Co-ordinates services to support and maintain work environments, with service details and contacts.
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29. |
PRC
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Outsourced customer management solutions.
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30. |
Princeton Consulting
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Customer management solutions, including Customer relationship management, multi-channel contact centers, data integration and analysis. Features management, company background, values, partners, news and client list.
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31. |
SatisFusion
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Outsourced services and software solutions that manage direct relationships between manufacturers and their customers, including CRM, product registration, surveys, warehousing and rebate management.
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